FAQs
How to access or display the AIR-TAG dashboard via a LAN connection
General The AIR-TAG displays or visualizes it's data via a dashboard. When the monitoring solution is connected to the cloud, (via an Airmatics gateway) the dashboard can be accessed by logging into the Aircloud platform ...
What does an AirTag KIT include?
An AirTag kit (Y15TICS43) contains the following items: AirTag module kit AirTag Connector terminal set AirTag installation kit Tag in-line fuse installation kit Fuses Fuse holders bootlace ferrules coding sleeves for the wires heat shrinkable ...
No data communication between asset controller and an AIR-TAG.
It is possible for an AIR-TAG to obtain data from a compressor via a serial connection (RS485, Airbus485 protocol or ModbusRTU protocol). If your AIR-TAG is set-up for a data communication, but there is no data being displayed on the Aircloud ...
Compressor controllers that Airtag can establish a data link with
Brand Controller Note Palatek Q1, S1 IR SE interconnect X-IRI gateway between Airtag and the SE controller. DIP switches on the gateway must be correct for address (1), baudrate (9600), and stopbit (1) XE90 (oil free two stage) XE90 (R series, 1 ...
No variable speed frequency reading
Check the current sensor body halves are aligned and securely clipped together correctly Ensure current sensor connection to the TAG is correct and secure; ensure current sensorwire orientation is correct
No or low current reading from one, two or all three current sensors
Check the current sensor body halves are aligned and securely clipped together correctly Ensure current sensor connection to the TAG is correct and secure; ensure current sensor wire orientation is correct Ensure all current sensor orientation ...
No voltage on one, two or all three phases
Check the main power supply to the asset; the TAG / Gateway may be operating from a separate auxiliary power supply Check the TAG voltage monitoring cable in-line fuse(s)
Can I buy spare parts
For TAG products such as AIR-TAG, SMART-TAG or UNI-TAG, the TAG module has no service parts. Consequently if the TAG module becomes damaged then it should be replaced. TAG connector sets can be purchased as a spare part. Similarly, gateway modules ...