FAQs
How can I identify what type of cellular gateway I have and whether or not it is 4G compatible?
An 'Airmatics gateway' is the device that receives a cellular signal, and converts this into an IP-protocol that allows all -TAGS to communicate to eachother. Airmatics has utilized a few different types of cellular gateway over the years. Below is a ...How do I access the configurations of an Airmatics gateway? Changing the diversity feature as an example
Connecting locally to a gateway to adjust its settings is not recommended. Be confident that you have the correct information and skills to perform this task. Incorrectly configuring the gateway can result in the loss of a cellular connection. In the ...Electromagnetic Interference
Electromagnetic interference from high voltage cables,switch gear and high frequency switching components, in particular variable speed/frequency drives (VSD / VFD), can disrupt the operation of electronic equipment. Care should betaken when locating ...Gateway power supply LED not illuminated
Check the asset power supply (or auxiliary TAG/Gateway power supply if applicable) Check fuses / MCB Check the power supply unit and the power supply connections to the Gateway Router