FAQs
A reading, coming from a sensor connected to an analog input signal is missing. What can I do?
This article assumes that there is an already correct cellular/internet connection. If there is no valid cloud connection, please consult this article. If a correct current signal is applied to the input, it should result in a value displayed on its ...
No Cellular / internet connectivity. No data is being displayed in Aircloud. AirTag is offline.
This article describes which connectivity issues can occur, how they manifest themselves in practice, how they can be identified and investigated, and finally, what steps can be taken to resolve the problem. Description of the experienced issue No ...
Electromagnetic Interference
Electromagnetic interference from high voltage cables,switch gear and high frequency switching components, in particular variable speed/frequency drives (VSD / VFD), can disrupt the operation of electronic equipment. Care should betaken when locating ...
What's a TAG's Ingress protection (IP) rating?
The TAG is rated IP20 and should therefore be mounted 'INSIDE' a suitable electrical enclosure. For more TAG rating information, consult the respective TAG data sheet. You can navigate to TAG data sheets by clicking HERE.
TAG power supply led is not illuminated
If the power LED of your TAG isn't illuminated, you can check the following points where the power supply may be derived from: Check the asset power supply (or auxiliary TAG/Gateway power supply if applicable) Check fuses / MCB Check the power supply ...
LED functionality
The TAG's feature 10 LED's arranged along the top right of the TAG enclosure. In use, they perform the following functionality: LED COLOUR LABEL ID FUNCTION STATE = OFF STATE = SLOW PULSE (FLASHING) STATE = ON 1 RED Error TAG Error NO TAG fault Asset ...