How to subscribe and unsubscribe for event triggered e-mail notifications

How to subscribe and unsubscribe for event triggered e-mail notifications

How to subscribe or unsubscribe for an e-mail when an event occurs is described below.

NOTE: If you are the admin user for a specific site, then you now have the option of modifying these setting for all users within your tenant. Every non-admin user maintains the ability to modify these settings for their personal account only.

      1. Go to the Aircloud website. https://aircloud.airmatics.net/
      2. Open the menu (top left corner) and navigate to 'Event types'.
      3. Click the subscribe button (envelope) for the event type you are interested in.
      4. The subscribe button will be green for events you’re currently subscribed to and it will be white for events you are not subscribed to.

      

      5. On the next menu you’ll see the screen below with your user name. In the example there are currently no devices for which e-mail alerts are active
      (If you’re an admin user then you can click “Add user” to bring up a list of available users and choose which ones you want to subscribe to this event type).
A newly added user will be displayed       at the bottom of the users list. Only after some devices are added, the user will be included in the alphabetical list.
       
 
      6. To modify which devices you want to be alerted about, click on the user and an additional menu will appear where you can add devices.

       
 
      Clicking “Add device” will show you a list of available devices as seen here. Click the check mark next to a device and press “Add” in order to start receiving       alerts for that device.

       
 
      7. Once a subscription is created, if you want to unsubscribe then you can click “Remove” and a menu will pop up where you can choose “Unsubscribe”