Ensure the Modbus cable is connected to TAG X09; DO NOT use terminal X08

Check the orientation of the wire connections: TAG C1 L1 must be connected to asset controller L1, L1+, A or A+ and C1L2 to L2, L2+, B or B+; if in doubt swap the wire connections at the TAG end

Ensure the RS485 cable is securely earth shielded and routed away from high power cables,switch gear, VSD/VFD units or other sources of electrical interference

Ensure the asset controller is equipped with the correct software, and setup, for remote communications

Ensure the asset controller and the TAG have the same RS485 start bit, stop bit(s), baud rateand parity settings

Ensure the asset controller type, and software revision, is exactly consistent with thespecification provided at TAG order