How can I adjust my “Service Timers”?

How can I adjust my “Service Timers”?

Q:    How can I adjust my service counters on the Aircloud?

A:    You can only adjust these settings when you have a ADMIN account.

       By following the steps described below you will be able to change the “alert settings”


1)    Go to the Aircloud platform and login.

2)    Open the menu by selecting the “Show menu” icon in the top left





3)    In the menu table you choose for the option “Device”.






4)    On this page you need to find your device, the one you want to configure.


       You can search your device by using the “device name” or by using the “external ID”.

5)    When you have found the device, press the “edit” icon.





FYI: To understand the function and meaning of all the symbols, please read the following article: https://support.airmatics.eu/portal/en/kb/articles/explanation-of-the-symbols-in-the-search-area


   


6)    This is the page that will pop-up.


       Choose the option “Service Counters” 

​

NOTE:    To activate the service counter you need to have a blue slider next to Service Counter you want to use.

                If this it isn't the case, it isn't possible to adjust the settings for that service counter because everything will stay grey out.


These are the details you need to complete

-    Count Name = name of the service maintenance .

-    Period = Is the Period of Time when service needs to be done.

-    Pre-warning = Is to create an Alarm/warning condition before the service hours timer reaches 0.

-    Time left = Real Time left before Period time will be expired. Note that this value will be negative once the timer has surpassed 0. 


7)    When the Service Counters have been modified, don’t forget to save the settings.

       Press the save button which is located in the upper right corner of your screen.



FYI: To understand the function and meaning of all the compressor Info options, please read the following article: https://support.airmatics.eu/portal/en/kb/articles/how-to-fill-in-the-identification-of-the-compressor



Alert
If you want to reset the Counters once a the 'Next service is now.'-Event, as shown bellow, is under Events, you need to follow the same steps from this article, up to step 6.


Once you've reached the Service Counters page, click on the 'Reset Counter'-button next to the counter you want to reset.


Once you've pressed the button and pressed 'Reset' on the pop-up, it might look like it hasn't been reset, but it has been reset.
After you press save, the 'Time Left' show the inserted value from 'Period'.

    • Related Articles

    • How can I adjust my “Alert settings”?

      Q:           How can I adjust my alert settings for the pressure and temperature readings on the Aircloud? A:           You can only adjust these settings when you have a ADMIN account.               By following the steps described below you will be ...

    • How can I adjust/set my “Performance” of the compressor?

      Q:           How can I adjust or set my Performance for my compressor on the Aircloud? A:           You can only adjust these settings when you have an ADMIN account.                By following the steps described below you will be able to change ...

    • After successfully installing the AIR-TAG how can I view it online?

      Typically AIR-TAG's are configured before fulfillment so you'll likely already have a login and password from where you'll be able to find the AIR-TAG in question.  Simply navigate to the AIRCLOUD login page, LOGIN and use the search tools to ...

    • Explanation of the symbols in the Search area.

      In the device menu (in the search area) at the end of each row, you have 4 symbols when you have ADMIN rights. In this article we will explain each symbol. The View button. When you push the view button you can see all the information of the ...

    • Asset health page

      Airtag Health Page Introduction: The purpose of this article is to serve as an all-inclusive resource for understanding the features and information that are available through the Airmatics dashboard, specifically the 'Health' page. Each part of this ...